How can we help, ?

Frequently Asked Questions

Payment FAQs

How can I pay for a course?
We accept all major credit and debit cards. If you need to purchase a course through invoice please email our support team at 
Can I get a copy of my invoice?
Your invoice receipt will be emailed to you after you purchase your course and a copy is also accessible within your account settings. If you require a VAT receipt, please email our support team at 

Account FAQs

Editing Your Profile
You can edit your name and address within your account settings. You can also view your email address, course purchases and download copies of your invoices here. 

Course FAQs

When will I receive the course confirmation details? 
Once your booking has been confirmed, you will receive a confirmation email which contains your course overview and payment receipts. If you can't see your confirmation email in your inbox, please check your junk folder.
What are the system requirements for a Meddev Solutions course?
Operating system
Windows requirements: Windows 7 or later
Mac requirements: Mac OS X Yosemite 10.10 or later
Linux requirements: 64-bit, Ubuntu 14.04+, Debian 8+,openSUSE 13.3+ or Fedora Linux 24+

Windows requirements: Intel Pentium 4 or later
Mac requirements: Intel
Linux requirements: Intel Pentium 4 or later

2 GB minimum, 4 GB recommended  

Screen resolution
1280x1024 or larger  

Application window size
1024x680 or larger  

Internet connection
How do I know what the prerequisites are for each course?
Empty space, drag to resize

Can't find the answer you need? Contact our team today.

Prerequisites vary according to the course. Please see each course for details.